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I was told that was impossible. we shipped the working unit off to Playstation. I recommend you fully photograph your equipment (including turned on) prior to sending for repair, and expect to be scammed as well. (3 weeks to return a unit they didn't have to do anything to.). A week later, I was informed by their service department that they had received the unit, but would not repair it. He took very good care of the PSP, but unfortunately the back door became unhinged (not unlikely, since the hinges are made of extremely thin & fragile metal). I am furious, and will never purchase from Sony Playstation again. I asked her to send the unit back, and mentioned we would never purchase from Sony Playstation again.
I explained that there was no way there could have been water damage, but regardless all I cared about was just repairing the game door. We purchased this package for our 9 year old son for Christmas. Even once we finally get a game loaded, the unit cannot recognize it, and does not provide the option to play. I called back furious, and asked a supervisor if this was their way of making sure I now have to pay the $89 for a replacement. I called back to find out where it was, and was informed that it was scheduled to ship the following week.
Two weeks later we had still not recieved the unit. We now have a 6 month old dead unit, even with the Playstation warranty & two year additional warranty (which does not kick in until Playtstation's expires). Lesson learned (the hard way). Several calls to Playstation headquarters (after hunting down the # online) have gone unreturned and unaddressed. Agitated and frustrated, I called back and asked for a supervisor, who informed me that they do not repair, they only replace, and that the "water damage" voided my warranty. I was informed that they were not going to get into a hypothetical discussion with me, and my options were to replace the unit for $89 or keep the dead unit I have. The games still played, but loading and unloading was a bit of a chore, so we decided to utilize Playstation's warranty and/or the 2 year warranty we purchased with the pack.
We finally received the unit back, but to our surprise, the unit no longer works. They just wouldn't replace it unless we paid $89. They told me it had recieved water damage, was not working, and that we could pay $89 for a replacement unit. She also informed me that there were no notes about the unit not working, and to her knowledge it worked just fine.
There is no cost, no serial number, no activation required to download and run Media Go. Favorite games are Ratchet and Clank, Echochrome, and Monster Hunter (Japanese version).If you want to buy games or videos from PSN through your computer, and/or if you need to manage photos and music (PSP is good for both), the free new Media Go PC app from Sony works really well. [.].Disclaimer: I worked on this application. We have 2 PSPs at my house- an original and a 3000. Both continue to work great after many months of constant use.
This worked perfectly and the package contained all that it said.You would need to buy the data cord, case, tv cord etc.
I had a new one in 2 days and they aslo give us the new sale price. Thanks for the great job. My 10yr old son bought this with his b-day money. I was so happy with Amazon and that is exactly why I continue to use them. You made my son very happy. He loves it. Better then the product is how well Amazon handled us returning the machine because there was a problem with it.
I would recomend this system for first time buyers and I prefer it over the Nintendo DS My original PSP 1000 system was stolen, so I got this all in one system. the game is great haven't been able to finish it.
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